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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of EDRIC YAP

EDRIC YAP

June 24, 2025

5  out of  5
rating by EDRIC YAP
"Kelsie was so helpful and efficient ! saved us $70 /month with Home and auto insurance x 2 vehicles!! Wow!!! $840 savings annually!! Good to be back with StateFarm❤️❤️❤️"
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Caryn Hall

June 14, 2025

5  out of  5
rating by Caryn Hall
"Excellent service by Kelsie Ellet who was responsive to all my needs and questions. Additionally, prices were much better than those of my previous insurance with Progressive."
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MIN HTUN ဘိုတောက်

June 9, 2025

5  out of  5
rating by MIN HTUN ဘိုတောက်
"Rosa Torres has helped me to get a best rate on auto and home.She is sweet, knowledgeable, and helpful.her customer service is awesome. Thank you Rosa!"
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Sidney Strong

June 4, 2025

5  out of  5
rating by Sidney Strong
"Thank you for the help. Making things easy to review. Always happy to see Miguel my guy."
We responded:
"Thank you for the kind words and great review! Let is know if we can be of any service. Ryan"
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crislyn fernandez

May 23, 2025

5  out of  5
rating by crislyn fernandez
"Miguel has been nothing short of exceptional in explaining policies thoroughly and with great patience. His ability to break down details clearly shows how knowledgeable he is, and it's evident that he genuinely cares about his clients. He's always willing to answer any questions and takes the time to reassure you. Miguel is the main reason I switched agencies—his professionalism and dedication truly set him apart. He's also the biggest reason I chose to stay with State Farm."
We responded:
"Thank you for your review of our office and of Miguel's outstanding service! "
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Anthony Stefanko

May 22, 2025

5  out of  5
rating by Anthony Stefanko
"Rosa is an amazing insurance agent! She’s handles all my clients with extreme professionalism and is incredibly quick with her insurance quotes. She’s never not had an insurance bind on time either for all of my clients buying or refinancing their homes. 10/10 would recommend to family, friends and colleagues."
We responded:
"Thank you for your great review!"
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Chris Lottie

May 20, 2025

5  out of  5
rating by Chris Lottie
"Came in with a stack of paperwork that needed to be done and Mrs. Ellett went above and beyond thank you 🙏🏽"
We responded:
"Chris, Thank you so much for your great review! Kelsie and the rest of the team are happy to help any time! Ryan"
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Paul Kwon

May 14, 2025

5  out of  5
rating by Paul Kwon
"I went to this office to check out discounts and savings and Kelsie walked me through my policy details with clarity and kindness. She was also very energetic and passionate about her work! As a result, I got a huge discount and left the office feeling my wife and I are very fortunate to have such a great coverages with an affordable fee in this wild sin city!"
We responded:
"Thank you! Kelsie and the team are here to help!"
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Yifu Lin

May 2, 2025

5  out of  5
rating by Yifu Lin
"Thank you for the help Miguel. Auto and home insurance are all set. See you next time."
We responded:
"Thank you so much for your great review! Let us know if we can assist in any way! Ryan"
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jose rodriguez

January 16, 2025

5  out of  5
rating by jose rodriguez
"Great service at this office specially Miguel very knowledgeable he listens and answers all your questions he's not just an other employee he takes care of all your needs."
We responded:
"Thank you!"
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simone far

December 26, 2024

1  out of  5
rating by simone far
"State Farm sucks😤😤😤. I was going to merge car insurance with them but when I spoke to them this agent was speaking so fast as if she was hustling me. Rude too. Next thing I knew she told me real fast I wasn’t qualified for insurance, ended the conversation. I was so confused, I didn’t know what hit me. I couldn’t believe i was denied insurance for car. I did not know someone could be denied for insurance. What if i didn’t have car insurance? I felt wronged. Before speaking the same agent thru phone, they gave me the wrong email to send declaration documents & had the nerve to laugh at me. I hate this company now. Hate them. Incredibly overrated."
We responded:
"Hi Simone, I'm sorry you had an experience that didn't meet your expectations. Please call me at 702-876-4006 so I can review the details with you and learn how the associate was rude so we can make sure that doesn't happen in the future. Unfortunately, every insurance company uses hundreds of factors to determine if you are eligible to start a policy, not just State Farm. We have to guess and try not to bring in too many people that could increase the cost for our other customers. Having said that, we do have an option available to you if you are not eligible for State Farm today. Looking forward to reviewing it in more detail. - Ryan"
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Anzhela Martirosyan

November 8, 2024

5  out of  5
rating by Anzhela Martirosyan
"Kelsie is super helpful and knowledgeable. She takes the time to actually help with coverages and explain what they do. Plus she found us extra saving in our home and auto needs and set me up for a super affordable insurance , both home and auto. Thank you for being such a wonderful person""
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Nestor

November 5, 2024

5  out of  5
rating by Nestor
"Thank you miguel for the help on my auto and home. Sorry i cant do the life policy."
We responded:
"Nestor, Thank you for your great review of Miguel! We’re all here to help you with anything your family needs, from Car and Home Insurance to Life or Disability Insurance. Ryan"
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Kelsie Krufal

October 15, 2024

5  out of  5
rating by Kelsie Krufal
"Kelsie was super helpful and knowledgeable. She took the time to actually walk me through my coverages and explain what they do. Plus she found us extra saving in our home and auto needs and set my family up with a super affordable life insurance policy for long term protection."
We responded:
"Thank you so much for taking the time to review our office and your experience with Kelsie! We always strive to make sure you have the coverages you need and the best price too! Ryan"
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Bre C-P

May 1, 2024

4  out of  5
rating by Bre C-P
"I cannot speak in regards to the other agents in office, but Mario J is great! He is always timely with any requests I submit. I have sent in text requests and they go ignored, but when I email Mario, he always gets everything done as soon as he gets a chance, or at least he provides me with an update or time frame. Can't ask for more there."
We responded:
"Thank you for the review of Mario's great service! I'll look into the texts into the office and see what's happening on our end. Currently, we only receive the texts during business hours. Thank you again, please let me know if you need anything! - Ryan"
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Sami Yousuf

January 27, 2024

1  out of  5
rating by Sami Yousuf
"Horrible, horrible, horrible! I have been with State Farm for over a decade. Transferred to this agent when my last agent closed shop. The staff with the last agent were great. Ryan Janet office is horrible!!! They messed up my payment and got my insurance cancelled. They are not responsive when called and I have been waiting weeks for a call back. Not the type of customer service you would need and expect when dealing with such an important matter. Stay away if you are new to them and run away if you are an existing customer. Horrible service!!!"
We responded:
"Sami, I'm very sorry you had a bad experience with my office. I did verify we did process everything as you requested but did not receive a payment for your policy. My team and I strive to provide the best experience to every customer and tried to contact you through different avenues to ensure you wouldn't have any issues. Again, please contact me right away at 702-765-0094 to review it in more detail."
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Conrad M.

October 25, 2023

5  out of  5
rating by Conrad M.
"Nice to see you Miguel. Thank you very much for the support. State farm is the best but this office make it easy."
We responded:
"Conrad, thank you for the positive review and shout-out to Miguel! I'm glad you experienced great service working with Miguel, and I invite you to stop by or call us with any questions or concerns. We are here to help! -Ryan"
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Robert Kilber

October 17, 2023

5  out of  5
rating by Robert Kilber
"Thank you for all the help like always Miguel's the best see you next time"
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Martha Rodríguez

October 9, 2023

5  out of  5
rating by Martha Rodríguez
"Muy buen servicio y mejor seguro en Las Vegas!"
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Rene Rodriguez

October 6, 2023

5  out of  5
rating by Rene Rodriguez
"They were friendly, knowledgeable, and attentive for all my insurance needs! Great team! Ask for Miguel."
We responded:
"Thanks for the great review! Let us know if you need anything."
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Les Gati

August 14, 2023

5  out of  5
rating by Les Gati
"You're the best Miguel thanks for making things easier."
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Robert Fusek

August 3, 2023

5  out of  5
rating by Robert Fusek
"Thank you Miguel for help 🙏"
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MJ

August 3, 2023

5  out of  5
rating by MJ
"Had chose this age t randomly as they were in my neighborhood and have been surprised at their commitment to service. Quick to reply to answer queeries,, even follows up on complaints. Just recently, I needed a notary and they hooked me up with a same day appt just at another location as their notary was not in."
We responded:
"Than you for your great review & your trust in our office. Please let us know if you need anything at all."
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Maria Garcia

June 22, 2023

5  out of  5
rating by Maria Garcia
"Mi esposo y yo fuimos desde muy lejos a ésta oficina.. Bueno, la sorpresa más grande, nos recibió un joven muy amable y nos ofreció agua fresquecita, y después de ésto, nos atendió muy pacientemente y amablemente..nos ayudó en todo lo que le preguntábamos.. bueno un lugar muy recomendable.. Muchas gracias STATE FARM, U a su maravilloso personal."
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Rene Quinsaat

April 22, 2023

5  out of  5
rating by Rene Quinsaat
"again thanks for the help. always nice to hace miguel help me"
We responded:
"Thank you Rene! Miguel and the rest of the team are here to help!"